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Conflict Skills

Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he offers free resources and tools to navigate conflicts both in and out of the workplace. With a focus on practical strategies, Simon’s podcast addresses real-world scenarios, providing listeners with the tools to handle disputes effectively. In his recent episodes, he delves into the intricacies of workplace mediation, using case studies like conflicts between managers and staff members to illustrate his points. Simon's expertise and approachable style make his podcast an invaluable resource for anyone looking to improve their conflict resolution skills.

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Conflict Skills

Leading with Empathy: Active Listening Techniques for Managers and Professionals

February 09, 2024 • Simon Goode • Season 1 • Episode 40

In this episode of the Conflict Skills Podcast we are unearthing the power of listening and empathy in your organization. I provide a practical framework for helping staff and collegues to feel heard in situations where you want to not only understand what they are saying, but also help them to feel supported. Hint: it's not saying, "I understand"..... and it's certainly not saying "I understand, but........ ".

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website: simongoode.com
email: podcast@simongoode.com

Conflict Skills

Conflict Skills

Leading with Empathy: Active Listening Techniques for Managers and Professionals

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