Conflict Skills
Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he offers free resources and tools to navigate conflicts both in and out of the workplace. With a focus on practical strategies, Simon’s podcast addresses real-world scenarios, providing listeners with the tools to handle disputes effectively. In his recent episodes, he delves into the intricacies of workplace mediation, using case studies like conflicts between managers and staff members to illustrate his points. Simon's expertise and approachable style make his podcast an invaluable resource for anyone looking to improve their conflict resolution skills.
Episodes
58 episodes
Facilitating a HR Mediation With Staff: Essential Answers to Common Questions
Welcome back to the Conflict Skills Podcast! I'm your host, Simon Goode, and today we're diving into one of the most requested topics—workplace mediation. Episode 59 is all about answering your frequently asked questions on how to effectively m...
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Season 1
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Episode 59
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54:26
How To Run A Mediation Between Manager & Staff Member
Welcome to the Conflict Skills Podcast, where we provide you with crucial tools and insights for effectively managing both workplace and personal conflicts. I'm your host, Simon Goode, a professional mediator, and today we dive into a particula...
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Season 1
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Episode 58
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54:50
How to Turn Down Work Invitations Respectfully
In today's episode of the Conflict Skills Podcast, we're focusing on a challenge many of us face: how to say no to invitations from colleagues without causing offense. We'll delve into effective strategies to decline invitations gracefully, kee...
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Season 1
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Episode 57
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15:49
Negotiating With Your Boss For a Raise: Five Effective Approaches to Try
In this episode of the Conflict Skills Podcast, host Simon Goode delves into five strategic approaches for negotiating a raise with your boss, focusing on various conflict types: data, interest, values, structure, and relationship. Through prof...
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Season 1
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Episode 56
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21:41
Navigating Morning Chaos: Conflict Management Tips for Parents
In this episode of the Conflict Skills Podcast, host Simon Goode delves into the common struggles parents face during morning routines and shares strategies to ease the chaos. He highlights the importance of maintaining a calm environment to pr...
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Season 1
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Episode 55
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42:07
The Best Questions to De-Escalate Any Situation
In today's episode, we're diving into an essential toolkit for anyone dealing with conflict: the best questions for de-escalating tense situations. Drawing from my experiences mediating deeply entrenched conflicts and working in high-stress env...
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Season 1
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Episode 54
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17:36
Emotional Awareness: Key to Managing Workplace Conflicts and Relationships
In this episode of the Conflict Skills Podcast, host Simon Goode delves into the importance of developing emotional awareness in navigating workplace conflicts. He explains a structured approach encompassing four stages: self-awareness, self-re...
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Season 1
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Episode 53
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16:15
Managing Client Scope Creep: Conflict Resolution Techniques for Success
In this episode of the Conflict Skills Podcast, host Simon Goode delves into the issue of client scope creep, particularly in the construction and design sectors, and provides five conflict resolution strategies to address it. The strategies in...
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Season 1
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Episode 52
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24:01
Help - I Inherited A Dysfunctional Team At Work!
In Episode 51 of the Conflict Skills Podcast, Simon Goode provides a comprehensive guide on inheriting and managing a dysfunctional team, emphasizing the importance of starting with low-stakes interventions and understanding different types of con...
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Season 1
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Episode 51
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34:01
Self-Coaching in Stressful Conflict: Using The GROW Model
Welcome to Episode 50 of the Conflict Skills Podcast! I’m your host, Simon Goode, a professional mediator here to guide you through the complexities of conflict management. In today's milestone episode, we dive into a unique application of the ren...
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Season 1
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Episode 50
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25:14
5 Top Conflict Mistakes and How to Avoid Them
In this episode of the Conflict Skills Podcast, host Simon Goode delves into five common conflict mistakes, beginning with the damaging impact of the phrase "calm down." He explores why such phrases are often counterproductive and provides alterna...
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Season 1
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Episode 49
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18:55
How Conflict Escalates Stress: Managing Your Response To Threat
Why is conflict so stressful? Join me as we explore the various factors that contribute to the immense stress caused by conflict, whether it's in our personal relationships or workplace interactions. We'll discuss the physiological impacts, why ou...
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Season 1
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Episode 48
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18:32
How To Deal With Staff Using Phones - Team Leader Listener Question
Listener Question - Staff Using Phone At Work. In this episode, host Simon Goode tackles the common workplace issue of staff using their phones on the job. Through a detailed analysis of a manager's dilemma with a younger staff member repeatedly u...
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Season 1
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Episode 47
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28:00
Cultural Differences & Conflict at Work: Tips and Strategies for Resolution
In this episode of the Conflict Skills Podcast, your host, Professional Mediator Simon Goode, dives into the intricate world of navigating cultural differences in the workplace. Drawing from his personal experiences working abroad in South Korea, ...
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Season 1
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Episode 46
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25:08
Community Clash: Resolving a Noise Dispute with a Soccer Club
I’m your host, Simon Goode. Today, we delve into a personal conflict that hit close to home—literally—with the president of a local soccer club. Living next to the soccer field, the blend of community sport and personal peace has often been tricky...
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Season 1
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Episode 45
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43:43
Finding Your Footing: Practical Steps to Reset After Work Conflict
In this episode of the Conflict Skills Podcast, host Simon Goode delves into effective strategies for resetting after experiencing workplace conflict. Simon shares personal and professional tips, outlining a three-step process including immediate ...
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Season 1
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Episode 44
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28:45
Stuck In The Middle Of Conflict Between Colleagues
In this episode of the Conflict Skills Podcast, Simon delves into the uncomfortable reality of being stuck between two conflicting parties at work, especially when there are personal stakes involved or you're simply swamped with your own tasks. He...
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Season 1
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Episode 43
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28:02
Strategies To Deal With Conflict With Your Housemates
In today's episode of the Conflict Skills Podcast we're diving deeper into the intricate world of cohabitation conflicts. We've all been there—sharing a space with someone can sometimes lead to tension and disagreement. Whether it's over chores, f...
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Season 1
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Episode 42
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38:26
How To Rise Above Conflict: Navigating the Storm
In Podcast 41, "How To Rise Above Conflict," host Simon Goode explores the mental processes involved in conflict resolution, using the funnel analogy to discuss the importance of detailed focus and expanding perspective. He delves into self-awaren...
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Season 1
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Episode 41
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45:39
Leading with Empathy: Active Listening Techniques for Managers and Professionals
In this episode of the Conflict Skills Podcast we are unearthing the power of listening and empathy in your organization. I provide a practical framework for helping staff and collegues to feel heard in situations where you want to not only unders...
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Season 1
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Episode 40
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33:16
How To Manage Staff Who Don't Listen
Welcome to the Conflict Skills Podcast! In today's episode, we dive deep into the common workplace issue of managing staff members who don't listen. Host Simon Goode takes us through practical steps for communication and leadership, sharing insigh...
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Season 1
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Episode 39
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22:25
How To Deal With Aggressive Clients
In this episode of the Conflict Skills Podcast, host Simon Goode addresses the increasingly common challenge of dealing with aggressive clients, attributing the uptick to various external stressors. He provides practical advice on self-regulation,...
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Season 1
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Episode 38
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24:31
Rude Colleagues: Strategies for Setting Boundaries and Resolving Workplace Conflict
In today's episode of the Conflict Skills Podcast, professional mediator Simon Goode addresses a common workplace challenge: dealing with rude coworkers. Simon shares specific steps to help listeners navigate and resolve conflicts with colleagues ...
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Season 1
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Episode 37
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20:30
3 Underrated Keys To Managing Conflict & Tension In Relationships
In this episode of the Conflict Skills Podcast, host Simon Goode discusses 3 underrated conflict skills that are effective in various situations. He emphasizes the importance of not taking things personally, remaining composed in the face of adver...
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Season 1
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Episode 36
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22:08
Navigating Annoying Family Dynamics During Holiday Gatherings
In this episode of the Conflict Skills Podcast, host Simon Goode shares valuable insights and practical tips for navigating annoying family interactions during the holiday season. He emphasizes the importance of managing stress, setting boundaries...
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Season 1
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Episode 35
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34:42