Conflict Skills
Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he offers free resources and tools to navigate conflicts both in and out of the workplace. With a focus on practical strategies, Simon’s podcast addresses real-world scenarios, providing listeners with the tools to handle disputes effectively. In his recent episodes, he delves into the intricacies of workplace mediation, using case studies like conflicts between managers and staff members to illustrate his points. Simon's expertise and approachable style make his podcast an invaluable resource for anyone looking to improve their conflict resolution skills.
Conflict Skills
Facilitating a HR Mediation With Staff: Essential Answers to Common Questions
Welcome back to the Conflict Skills Podcast! I'm your host, Simon Goode, and today we're diving into one of the most requested topics—workplace mediation. Episode 59 is all about answering your frequently asked questions on how to effectively mediate conflicts within the workplace.
We'll explore the key aspects of ensuring a fair mediation process, from addressing power imbalances to determining the suitability based on safety, willingness, and capacity. Whether you’re dealing with minor disputes or major conflicts, we’ll cover the varying levels of formality—be it a simple meeting, a facilitated conversation, or full-scale mediation.
I'll walk you through the essential role of a mediator, how to establish clear ground rules, and strategies for managing high emotions using de-escalation techniques. We’ll also discuss how managers can promote mediation, handle refusals, and what steps to take if mediation doesn’t resolve the issue.
Remember, not all conflicts are best suited for mediation, especially in cases involving clear breaches of conduct or when parties are unwilling or incapable of participating. Stay tuned for some insightful tips and practical advice to enhance your conflict resolution toolkit. Plus, don’t miss our upcoming episode where we'll delve into real-world case studies!
Let's get started!
website: simongoode.com
email: podcast@simongoode.com