Conflict Skills
Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he offers free resources and tools to navigate conflicts both in and out of the workplace. With a focus on practical strategies, Simon’s podcast addresses real-world scenarios, providing listeners with the tools to handle disputes effectively. In his recent episodes, he delves into the intricacies of workplace mediation, using case studies like conflicts between managers and staff members to illustrate his points. Simon's expertise and approachable style make his podcast an invaluable resource for anyone looking to improve their conflict resolution skills.
Conflict Skills
Navigating Conflict With Close Friends: Addressing Racism, Misunderstandings, and Repair After 25 Years
In this episode of the Conflict Skills Podcast, Simon Goode is joined by Helen Jarvis to explore a real-life conflict between long-term friends that erupted over accusations of racism sparked by a controversial book.
They discuss the emotional complexity of values-based disputes, the challenge of balancing honesty with relationship preservation, and practical steps for navigating these tense situations, whether as a participant or an "accidental mediator."
Throughout their conversation, they emphasize the importance of slowing down, seeking to understand different perspectives, and using thoughtful, non-defensive communication to help repair and rebuild relationships.
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Helen's details:
Helen Jarvis
ripplelearning.com.au
Ripple Learning facilitates customised, dynamic, safe, and highly effective learning experiences that support workplaces to build the skills needed to navigate conflict, manage stress and maximise performance.
We are a social enterprise, creating a ripple effect by directing 100% of profits to youth mental health charities.
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My details:
Simon Goode
simongoode.com
podcast@simongoode.com
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TIMESTAMPS:
00:00 Conflict Skills & Resolution Insights
05:25 "Friendship Fallout Case Study"
08:27 "Bystander or Upstander?"
12:15 The Power of Choosing to Speak
15:25 "Choosing How to Engage"
19:41 Assumptions, Values, and Understanding
21:33 "Determining Goals and Relationships"
26:07 "Effective Conflict Resolution Approach"
28:27 "Listening to Understand Gemma"
30:48 Mediating While Maintaining Friendships
35:46 "Managing Stressful Conversations"
37:33 "Finding Voice and Impactful Language"
41:56 "Embracing Conflict with Self-Talk"
43:29 "Finding the Right Words"
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Thank you so much for listening! I'd love to know what you think and connect.
website: simongoode.com
email: podcast@simongoode.com
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